• Cost: $120 per piece
• Process Time: 1-2 Weeks
• Shipping Time: 5-7 days
• Carrier Availability by Destination:
Norway, Iceland, Cyprus: UPS / DHL Express
Puerto Rico, Alaska, Hawaii: UPS / DHL Express / Fedex
Estimated Delivery:Jun 10 - Jun 14
Free Shipping & Returns: On all orders over $75
Dimensions: 3.2" x 2"
About Holzwald Brand:
The beautiful figures are made by a small business in the country Georgia, which has been producing high-quality and educationally valuable wooden toys since 1997. With much love and dedication, toys that capture the soul of animals and people have been produced there for over 35 years. Only local woods of the highest quality are used. The edges are rounded and finely sanded in several steps so that they are pleasant and soft to the touch. Finally, they are painted with natural dyes (Biofa) and finally polished with high-quality oil. The workshop is located in a small community with fair pay and a good and friendly working atmosphere. This is how sustainable toys are created that are loved and passed on from generation to generation. Each toy is simple enough to inspire imaginative play, but accurate enough to be realistic. In this way, children's sense of beauty and imagination is encouraged.
About Transportation
1. Does the selected shipping service apply to my Country and what is the carrier? How long will it take to arrive?
Delivery times = Process time (order preparation) + Shipping time
(1) Free Shipping:
• Cost: Free shipping on orders over $60
• Process Time: 1-2 weeks
| Carrier | Corresponding products | Shipping time | Delivery area |
| DPD | Most normal size and weight products | 2 weeks | To most countries |
| Expedited Express for Small Pieces | Specified products with a small size | 1-2 weeks | |
| EMS | Big size but light products | 2-4 weeks |
(2)Fast Shipping: only available to Norway, Iceland, Cyprus, Puerto Rico, Alaska, and Hawaii.
• Cost: $120 per piece
• Process Time: 1-2 Weeks
• Shipping Time: 5-7 days
• Carrier Availability by Destination:
Norway, Iceland, Cyprus: UPS / DHL Express
Puerto Rico, Alaska, Hawaii: UPS / DHL Express / Fedex
Please note: Fluctuating delivery times depending on flight information for the order time. Other remote countries would require more time. We are constantly improving our service, and we will try our best to find more and better carriers to work with.Due to the current saddening events, we are unable to ship to Ukraine. We apologize for any inconvenience and thank you for your understanding.
For a faster shipping, please contact us at [email protected]
• If you still have questions or need to ship to other countries, please contact us for inquiries: [email protected]
>> Please see our Shipping Policy for more details.
2. Can I track my order?
Yes. Once your order has shipped, you will receive an email with a tracking number.
Click on this link https://www.17track.net/en and enter the tracking number.
You can also contact our customer service team [email protected] for the latest logistics information.
About Returns and Refunds
1. How do I cancel an order?
You can cancel your order for free within 24 hours without any reason.
If your order has been shipped, it cannot be canceled. If you insist on canceling it, you will be charged 30%-50% of the order amount for our storage costs, order preparation costs and shipping costs. This fee will be deducted from the refund of your(s) item(s).
2. What if I receive a damaged item?
Products received with broken glass, dented shades or frames are not considered defective and cannot be returned. In this case, we will replace the glass or shades at no additional charge.If you do not wish to receive a replacement and wish to return the item, we will treat it as a normal return and charge up to 35% of the return fee. We also reserve the right to deduct all outbound shipping charges from refunds.
3. When will I receive the refund?
After receiving your return, it can take up to 5 working days for the funds to credit back to your original payment (PayPal: 1-2 days; Credit card: 3-5 days). If you still have any problem about refund, please get in touch with us at [email protected], we will reply you as soon as possible.
Please note that any cancellations or returns are subject to our Returns and Refunds Policy.